Is there an excess on the insurance?
There is a £200 excess on the vehicle. This is taken at the time
of delivery. If you are paying for your hire car by credit card then no
payment is taken for the excess. We will only charge the £200 pounds
should an accident occur. For the larger cars the excess is £500
Can I take the vehicle abroad?
Customers can take our vehicles abroad. The vehicle must, however,
have all the relevant European cover and documentation all of which can
be obtained from us and customers should contact us for a quote. Please
note certain countries are exclude from the cover.
Do you deliver and collect?
We can deliver and collect vehicles at no additional cost on all hires
over 5 days.
Is there a charge for "one way hires"?
There is a £55 charge for all one way hires
Do you offer unlimited mileage?
We do offer unlimited mileage on all our vehicles.
Do you provide child seats?
One off charge of £20.00
Are you open on sundays and bank holidays?
We are able to take collection of vehicles on Sundays but we are not
open for deliveries. We do not operate at all on bank holidays.
How do I collect and return cars to the airport?
Our procedures for airport deliveries and collections vary depending
on the location. Please contact us for more details
Are there any cleaning charges?
We do not normally impose a cleaning charge for vehicles hired. There
may be certain circumstances where we would request an additional fee.
For instance hires where customers will be carrying dogs may be subject
to an additional charge. If in doubt you should check with the branch
delivering the vehicle.
How old are your vehicles?
All our vehicles are two years old or less and all are serviced every
ten thousand miles.
Do your vehicles come with breakdown cover?
All our vehicles come with full breakdown cover which is supplied by either
the AA or the RAC.
Branch opening hours
Branch opening hours are as follows:
Monday to Friday - 08.00 to18.00
Saturday - 08.00 to 16.00
Sunday - 10.00 to 16.00
For hires beginning or ending outside these times there is an additional
charge of £25.00
Is there a charge for additional drivers?
A one off charge of £20.00.
Is there a minimun hire period?
Over weekend there is a minimum rental period of 3 days.
What are you Terms & Conditions ?
Miminum age for hire = 25
Fuel condition: Car when picked up has a full tank. It must be returned
as same.
Additional named drivers £5 each
Mileages 1-3 days - 250 miles per day equivalent (ask for rates for mileage
over these limits - these vary according to type of vehicle) 4 days and
more - unlimited mileage
Charges over and above the allowance as follows: Groups 1-2, £0.04
per mile. Groups 3-6, £0.07 per mile. Groups 7-10, £0.10 per
mile.
Insurance Excess: The hirer is liable for the first £250 of any
damage (under 23's this is increased to £550) - your credit card
will be used to guarantee this.
23 or over - saloon or estate £100
23 or over - People carrier £250
21 and 22 years - £550
Baby seats: Baby seats may be requested and are supplied free of charge.
Insurance Requirements: Overseas visitors must have a valid drivers licence
or International Licence and this must be accompanied by a passport. British
licences must have been held for at least 1 year. The licence should be
a clean record with certain minor endorsements accepted.
Between the ages of 23 and 25 you may only drive cars in groups 1 to 3.
Airport out-of-hours drop-offs : £35.
One-way drop-offs : £15.
Parking Tickets: These are the hirer's liability and any fines incurred
will be charged to your credit card.
Cancelations: Less than 72 hours prior to car rental, 1 day's rental will
be charged.
Overseas visitors: Please remember to bring your passport when picking
up car.
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